This page explains how to delete your TryOnFusion account and what happens to the data associated with it. You can request deletion from inside the app, or by email if you can no longer sign in.
You are signed out immediately and the account can no longer be used to sign in.
If you have lost access to the app or cannot sign in, email support@tryonfusion.com from the email address registered on the account, with the subject Delete my account. We verify the request against that address before acting on it, and confirm by reply once it is done.
When your deletion request is processed, the following are removed:
| Data | What happens |
|---|---|
| Account and profile details — name, email address, date of birth, gender | Deactivated immediately; the email address is released so it can be used to register again |
| Body measurements used for fitting | Deleted |
| Photos you uploaded of yourself | Deleted from storage |
| Generated virtual try-on images and your gallery | Deleted from storage |
| Saved wardrobe items and products | Deleted |
Deletion is completed within 30 days of the request.
We retain a minimal internal record that the account was deleted — the previous email address and the deletion date — for fraud prevention and to answer questions about the request. Records required by law or for tax and accounting purposes are kept for the period the law requires. Nothing retained is used to contact you or to build a profile.
Deletion is permanent. Your try-on history and gallery cannot be recovered afterwards. Signing up again with the same email address creates a new, empty account.
Email support@tryonfusion.com. See also our Privacy Policy and Terms of Service.